Introduction 01

Your privacy matters to us as deeply as your wellbeing. This policy explains what information we collect when you visit our website or enquire about our programs, how we use it, and the choices available to you. For any privacy-related question, you can always reach us at Info@abatonbelize.org.

Information We Collect 02

We collect information you provide directly, and information gathered automatically as you use the site:

• Inquiry & contact forms — your name, email address, phone number, and the content of any message you send us.
• Bookings & reservations — details needed to process a stay or program, such as your name, contact details, travel dates, party size, and dietary or accessibility preferences.
• Wellness & health intake — if you join a healing program, you may choose to share health-related information (medical history, conditions, or wellness goals) so our practitioners can tailor your experience safely.
• Comments — when you leave a comment, we collect the data in the comment form, plus your IP address and browser user-agent string to help with spam detection.
• Media — if you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract that data.
• Automatic data — cookies, IP address, device and browser type, and pages visited, collected through cookies and analytics tools (see Sections 06 and 07).

Sensitive Health Information 03

Health and wellness details are treated as sensitive personal data. We collect them only with your explicit consent, use them solely to deliver and personalize your retreat or healing program, and share them only with the specific practitioners involved in your care. You may withdraw consent at any time by contacting us, and we will delete this information unless we are required to retain it by law.

How We Use Your Information 04

• To respond to inquiries and provide information about our retreats and programs.
• To process, confirm, and manage your bookings and stay.
• To personalize your healing experience based on the preferences and information you share.
• To send confirmations, updates, and — where you have opted in — occasional news and offers.
• To improve our website, content, and services.
• To detect spam, prevent fraud, and maintain the security of our site.

Sharing & Disclosure 05

We do not sell your personal data. We share information only when necessary with:

• Service providers who help us operate — for example payment processors, booking platforms, email and hosting providers — all bound to keep your data confidential.
• Our practitioners and staff directly involved in delivering your program.
• Authorities when required by law, or to protect the rights, safety, and property of guests, staff, or Abaton Belize.

Cookies 06

If you leave a comment, you may opt in to saving your name, email, and website in cookies — a convenience so you need not re-enter your details next time. These cookies last for one year.

If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies; it contains no personal data and is discarded when you close your browser. We also use cookies to understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings at any time.

Embedded Content & Analytics 07

Pages on this site may include embedded content (such as videos, images, or maps). Embedded content from other websites behaves exactly as if you had visited that other website, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content — including tracking it if you have an account and are logged in there.

We may also use analytics services to understand site traffic and improve performance; these providers process data according to their own privacy policies.

How Long We Retain Your Data 08

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For inquiries and bookings, we keep your information only as long as needed to serve you and to meet legal, tax, or accounting obligations, after which it is securely deleted or anonymized.

Your Rights Over Your Data 09

Depending on your location, you may have the right to request access to, correction of, or erasure of the personal data we hold about you, to object to or restrict its processing, and to withdraw consent at any time. To exercise any of these rights, contact us at Info@abatonbelize.org. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Data Security & International Transfers 10

We use reasonable technical and organizational measures to protect your information. As an international retreat, your data may be processed in Belize and other countries where our service providers operate; where required, we take steps to ensure it remains adequately protected. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children's Privacy 11

Our website and services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy 12

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date. We encourage you to review it periodically.

Contact Us 13